At iDiamond Store, safeguarding your personal details is a priority. This Privacy Notice outlines how we gather, utilize, share, and protect your information when you engage with our online store at https://idiamondstore.com or use our services. By accessing or shopping on our site, you consent to the practices described here.

1. What Information We Gather

To enhance your shopping experience and manage your orders efficiently, we collect the following:

  • Details You Share: When you register an account, make a purchase, or reach out to us, we may collect your full name, email, billing and delivery addresses, contact number, and payment information.
  • Automatically Captured Data: Visiting our website may result in us recording your IP address, browser details, device type, pages you view, time spent browsing, and data from cookies.
  • Voluntary Submissions: Signing up for updates, responding to surveys, or submitting reviews may provide us with additional insights, such as your preferences or comments.

2. Methods of Data Collection

We obtain information via:

  • User Input: Information you enter directly, such as during checkout or account setup.
  • Tracking Technologies: Tools like cookies, web beacons, and analytics platforms (e.g., Google Analytics) monitor your interactions with our site.
  • External Partners: Entities like payment processors or logistics providers may supply us with data to facilitate your transactions.

3. How We Utilize Your Data

Your information supports the following purposes:

  • Completing your purchases, including processing payments and arranging delivery.
  • Keeping you informed about your account, order status, or support requests.
  • Enhancing our website, offerings, and operations through analysis and feedback.
  • Delivering marketing messages or promotions (only with your permission; opt-out available anytime).
  • Meeting legal responsibilities or preventing fraudulent activity.

4. Who We Share Your Data With

Your information may be disclosed to:

  • Trusted Vendors: Third-party services, such as payment platforms (e.g., PayPal, Stripe), shipping firms, or marketing tools, assist in running our business.
  • Regulatory Bodies: We may share data if mandated by law or to defend our rights, safety, or assets.
  • Business Transitions: Should our company undergo a merger, sale, or acquisition, your details might transfer to the new owner.
    We do not trade or lease your personal data to unrelated third parties for their promotional use without your explicit approval.

5. Cookies and Similar Tools

Cookies help us tailor your experience, such as saving your cart or preferences. You can adjust cookie preferences in your browser, though turning them off might limit some site features.

6. How Long We Keep Your Data

We store your information only as long as needed for the purposes described here, such as fulfilling orders or complying with regulations. For instance, purchase records may be retained for 3 years to meet tax or warranty obligations. Once no longer required, we securely erase or anonymize it.

7. Your Privacy Choices

Based on your region, you may be entitled to:

  • View the data we’ve collected about you.
  • Correct any errors in your information.
  • Request removal of your data (unless legally exempt).
  • Decline promotional communications.
  • Limit or challenge specific uses of your data.
    To act on these rights, email us at info@idiamondstore.com.

8. Protecting Your Information

We implement robust security practices, like encryption and secure servers, to shield your data. That said, no digital platform can promise complete immunity from risks, and we cannot ensure total safety.

9. Cross-Border Data Handling

If you’re located outside Canada, your information might be processed in Canada or other areas where our partners operate. We apply suitable protections to maintain your data’s security during such transfers.

10. Links to Other Sites

Our website may link to external pages we don’t control. We’re not accountable for their privacy practices, so check their policies before providing details.

11. Updates to This Notice

We may revise this Privacy Notice to align with evolving practices or laws. Significant changes will be communicated via email or a site announcement. Visit this page periodically for the current version.

12. Get in Touch

For questions or assistance, contact us at:

Email: info@idiamondstore.com

Address: 900 Jamieson Pkwy Cambridge ON N3C 4N6, Canada

Phone number: +1 (252) 774-0222