Last Updated: March 06, 2025

Thank you for choosing iDiamond Store! These Terms of Use (“Terms”) apply to your interactions with our website at https://idiamondstore.com and your purchases from our online shop. By accessing our site or placing an order, you accept these Terms. If you disagree with any part, please refrain from using our services.

1. General Rules

  • You must be at least 18 or the legal age to engage with our services.
  • You promise to use our platform responsibly and legally, avoiding actions that could harm us or others (e.g., unauthorized access, sending spam).
  • We can decline to serve anyone at our sole discretion, at any time, for any reason.

2. Products and Costs

  • We strive to ensure product details (e.g., photos, descriptions) are accurate, though slight variations in color or size may occur, and no guarantees are made.
  • Prices are listed in USD and may be adjusted without prior warning.
  • We reserve the option to restrict purchase quantities or discontinue items as we see fit.

3. Ordering and Payment Process

  • Submitting an order does not ensure it will be fulfilled. We may decline or cancel orders due to availability issues, payment errors, or suspected misuse.
  • You must provide truthful billing and shipping details when ordering.
  • Full payment is required at checkout using PayPal. Transactions are securely processed through trusted third-party providers.

4. Shipping Details

  • Estimated shipping fees and delivery timelines are displayed at checkout.
  • We’re not accountable for delays caused by shipping companies, customs processes, or uncontrollable events (e.g., extreme weather).
  • Once handed to the carrier, the risk of loss shifts to you.

5. Return Policy

  • Items can be returned within 30 days of receipt if they’re unused, in their original state, and include all packaging.
  • To start a return, reach out to us at info@idiamondstore.com. Refunds will be processed to your original payment method within 1-3 days of us receiving the item.
  • Shipping fees are non-refundable unless the product was faulty or sent in error.

6. Ownership of Content

  • All materials on our site (e.g., text, graphics, logos) belong to iDiamond Store or our partners and are safeguarded by copyright and trademark laws.
  • You may not copy, share, or use our content without our written consent.

7. Your Account

  • You’re responsible for keeping your account login details secure.
  • Report any suspicious activity on your account to info@idiamondstore.com immediately.
  • We may close accounts that violate these Terms at our discretion.

8. Liability Limits

  • Our products and site are offered “as is,” with no additional warranties beyond what’s legally required.
  • We won’t be responsible for indirect, incidental, or secondary damages (e.g., lost income) tied to your use of our services or items.
  • Our maximum liability is capped at the purchase price of the product involved.

9. Your Responsibility

  • You agree to protect [Your Store Name], its affiliates, and staff from any claims, losses, or damages resulting from your violation of these Terms or improper use of our platform.

10. Updates to Terms

  • We may revise these Terms as needed. Changes will be posted here, and major updates will be shared via email or a site announcement. Using our services after updates means you accept them.

11. Service Suspension

  • We can pause or end your access to our platform if you breach these Terms or for any reason we deem necessary, with or without prior notice.

12. Reach Out

Have questions or need help? Contact us at:

  • Email: info@idiamondstore.com
  • Address: 900 Jamieson Pkwy Cambridge ON N3C 4N6, Canada
  • Phone number: +1 (252) 774-0222